Since 1989, SnugZ has always been committed to providing an exceptional customer experience and producing high quality products for their customers.

SnugZ USA had its beginnings in a humble attic in Utah. The company has grown from 5 to over 450 employees and is recognized as an industry leader in the manufacturing of lanyards, eyewear retainers, health & beauty products and food gifts in the promotional products industry.

We began producing a line of customizable eyewear retainers, with less than 10 employees and a strong philosophy that our customers were our first priority period. Lanyards were offered during the early years, but our eye retainers were all the rage and what we were known for in the industry and beyond. In 1995 our lanyards became more and more popular. The lanyard market, which had been growing steadily started to really boom and by 1997 our lanyards began to outsell our eye retainers. In 1999 we introduced our innovative Clam Shellâ„¢ lanyard construction that is now imitated by nearly every lanyard supplier out there. By the year 2000 the lanyards took over the precious first pages in the SnugZ catalog.

In January 2006, our customers paid us the ultimate compliment by recognizing SnugZ as the #1 Lanyard Supplier in the industry. Since then, SnugZ has become much more than a lanyard and eyewear retainer company! With decades of hands-on-experience, SnugZ USA's mission is to generate value for our distributor partners by providing unwavering service and quality promotional products that are delivered on time, thereby creating opportunities for members of the SnugZ team to learn, to grow, and to better their lives

Also available, our exciting Z Collection, a high performance lifestyle line of sun and skin care products with imprintable spa/resort-quality packaging. For active lifestyles, SnugZ also provides Lip Balm, Sunscreens, Hand Sanitizers, Sanitizing Lotions, Aloe Vera and even Gift Pack options. The SnugZ personal care line has you covered!

New, in 2015, SnugZ introduced Zen, an extension of its personal care line. The line will feature an industry first offering of essential oils and blends. Zen will also provide the ultimate in relaxation with an assortment of soaps, candles, bath salts, bath bombs and diffusors. Take a load off of your shoulders, enhance the senses and relax with Zen by SnugZ USA.

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Meet Us

Here's an opportunity to put a friendly face with an already friendly voice you know here at SnugZ USA.

Executive Team

Brandon Mackay, MAS
CEO / President

Rosanne Webster, CAS

RaNell Lefler, CAS

Brittany David, CAS
VP of Sales

Justin Gukeisen
VP of Manufacturing

Chris Culley, CAS
Director of Manufacturing - SnugZ

Darren Massey, CAS
Director of Manufacturing - Personal Care

Dan Lambert
Director Of Human Resources

Brandon Brown, CAS
Director of Marketing

Stevie Clark, CAS
Director of Customer Relations

Patrick Elliott
Director of IT

Richard Massey
Director of Legal and Regulatory Affairs

Collett Ainsworth
Executive Assistant


Lori Holdener
Credit Manager

Janine Daelman
Collections Agent

Tammy Hart
Senior Collections Agent

Tamitha Robinson
Purchasing Agent

Camille Langford
Billing/Collections Agent

Michelle Blarer
Purchasing Coordinator

Barbara Burrell
Accounts Receivable

Michael Facer
Purchasing Manager

Shane Jackson
Accounts Payable Accountant

Lantz Nordfelt
Financial Accounting Manager

Scott Denton
Purchasing Agent

Joseph Thompson
Accounts Receivable

Tyler Roundy
Purchasing Agent

Crystal Coleman
Accounts Receivable

Margo Johnson
Financial Analyst

Art & Marketing Department

Midori Murakami
Senior Art Team Manager

Shanna Williams
Art Team Supervisor

Chris Duncan
Sr. Graphic Designer

Jeff Anderton
Sr. Content Strategist

Cody Belnap
Digital Marketing Coordinator

Kelli Ray
Product Development Manager

Wendy Gregory
Graphic Designer

Mark Hyatt
Production Artist

Felissa Kelly
Production Artist

Gavin Baldwin
Production Artist

Jonathon Lisonbee
Graphic Designer

Sam Bairagee
Graphic Designer

Scott Peterson
Graphic Designer

Sales Team

Steve Rone
National Sales Manager

Kathy DiFrancesco
Strategic Accounts Sales Manager

Sydra Newell
Business Development Manager

Katy Burum
National Sales Executive

Lindsey Williams
Sales Executive

Carrie Conde
Sales Executive

Eboni Page
Sales Support

Mickey Peterson
Sales Support

Carol Garner
Sales Support

Amy James
Sales Support

Jacob Fitch
Sales Support

Jessica Steadman
Sales Support

Kayley Hedin
Sales Support

Customer Service / Order Entry

Cassie McBroom
Order Entry Trainer

Ashlee Dew
Customer Care Specialist

Judy Snyder
Order Support

Jaycee Edwards
Order Support

Summer Williams
Customer Care Specialist

Emily Snow
Order Support

Stephanie Mason
Order Support

Luna Poulsen
Order Entry

Jay Castleton
Customer Care Specialist

David Harris
Customer Care Specialist

Shelly Slippey
Customer Care Specialist

Taylor Christian
Customer Care Specialist

Cami Dick
Customer Care Specialist

Megan Hale
Order Support

Brooke Roylance
Customer Care Specialist

Becca Leone
Order Support

Abigail Medellin
Customer Care Specialist

Tim Stewart
Customer Care Specialist

Ginger Taylor
Customer Care Specialist

Shantel Begay
Customer Care Specialist

Jenny Evans
Customer Care Specialist

Kelsie Pendleton
Customer Care Specialist

Whitni Pendleton
Customer Care Specialist

Bruce Henderson
Customer Service Specialist

Nicole Bailey
Customer Care Specialist

Quality Control

Dalilia Perez
Quality Control Manager

Production Management

Jeannette Alcala
Production Coordinator

Charlie Johnson
Facilities Manager

Brad Marshall
Shipping Manager

Joya Strango
Assembly Manager

Eric Arave
Production Coordinator


Cassandra Johns


Jennifer Imes
Label Print & Application Manager

Human Resources/Training

Lisa Jastremsky
Training Coordinator

Diana Polanco
HR and Payroll Specialist

Sarah Winkler

Teresa Vitela

Sarai Fitch


Daisy Vaughan
Information Technologies

David Mettler

Dawn Wogerman
Information Technologies

Renzo Trujillo
Help Desk

Charles Jensen
Report Writer

Matt Bartlett
Network Administrator

Compound & Autofill


Digital Print


Dye Sublimation Print

Hand Fill






Label Application



Print Standard


Production Team 1


Production Team 2


Production Team 3


Production Team 4


Screen Room


Shipping & Samples